Job Description
Straight Truck Driver
The Straight Truck Driver is responsible for the safe, timely, and accurate delivery of pallets to Office Depot OfficeMax retail locations and/or final mile ecommerce locations while providing exceptional customer service. This position combines early-morning warehouse operations with daily dedicated delivery routes.
The ideal candidate is safety-focused, dependable, customer-oriented, and comfortable working independently while representing the company professionally at customer locations.
Primary Responsibilities
- Safely operate a straight truck while meeting all company, DOT, and regulatory requirements.
- Complete daily vehicle inspections and maintain compliance with all safety and driving standards.
- Perform early-morning warehouse activities, which may include sorting, verifying, and the loading of pallets into vehicles for the daily routes.
- Ensure all products are properly loaded, secured, and accounted for before departure.
- Complete scheduled deliveries and pickups to retail locations in a safe, timely, and efficient manner.
- Unload pallets independently using manual or powered pallet jacks and liftgate equipment.
- Operate pallet jacks, liftgates, hand trucks, and other material-handling equipment safely and effectively.
- Obtain and accurately record required proof of delivery (POD) and pickup documentation using handheld or tablet-based technology.
- Escalate delivery or pickup issues, access concerns, product discrepancies, or other barriers that may prevent successful completion of the route.
- Maintain a clean, professional appearance and provide courteous, professional customer service.
- Follow established Standard Operating Procedures (SOPs) and company safety policies.
- Identify and communicate opportunities to improve delivery efficiency and the overall customer experience.
- Perform other duties and responsibilities as assigned.
Education & Experience
- High school diploma or GED, or equivalent combination of education and experience.
- Minimum of 2 years of commercial driving experience.
- Package delivery and/or palletized unassisted delivery experience.
- Straight truck delivery experience preferred.
- Previous customer service experience.
- Experience operating pallet jacks, hand trucks, liftgates, and/or forklifts.
- Experience delivering to loading docks.
Licenses & Certifications
- Valid driver's license.
- CDL may be required depending on state and vehicle requirements.
- Must meet all applicable DOT qualification requirements.
- Must maintain an acceptable driving record, including no moving violations or preventable accidents within the applicable rolling 36-month period.
Technology & Systems
- Ability to use handheld scanners, tablets, or mobile devices to scan products and capture proof of delivery.
- Experience using GPS or electronic routing technology preferred.
Skills & Abilities
- Strong commitment to safety, quality, and exceptional customer service.
- Effective verbal and written communication skills in English.
- Basic understanding of Bills of Lading (BOL), chain of custody, and seal integrity.
- Ability to safely handle and transport a variety of products.
- Ability to operate manual and powered material-handling equipment.
- Working knowledge of the local delivery service area and ability to navigate efficiently.
- Ability to lift and stack individual cartons weighing up to 75 pounds as needed.
- Ability to operate manual and/or powered pallet jacks to move pallets weighing up to 2,500 pounds.
- Ability to work safely in varied weather conditions.
- Ability to work independently once on route while maintaining consistent productivity and service levels.
- Strong attention to detail, reliability, and punctuality.
Personal Attributes
- Safety-minded and dependable.
- Professional and customer focused.
- Positive and effective communicator.
- Detail-oriented with a strong sense of accountability.
- Comfortable working independently and making sound decisions in the field.
- Committed to following company policies, procedures, and established safety standards.
Job Tags
Work at office, Local area, Early shift